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Course categories

Forms and Resources 
 Access to Art Templates
 Access to Building URL Shortcuts
 City DemographicsSummary
 Community Calendars for Event Posting
 Holidays and Monthly Observances
 Indy Coffee Schedule
 Indy Trade Show Schedule
 Media Release
 Referral Source List
 Marketing VendorsSummary
Orientation 
 Orientation-Course Completion Acknowledgement and Skills Validation
 Introducing New Directors
Orientation Courses 

Orientation Healthcare 
 1st Impression Checklist
 Admission Packets
 Assessment and Inquiry Handling
 Back Up Systems HC
 Comparing Levels of Care between LTAC and SNF
 Customer Care HC
 Evening and Weekend Inquiry Handling
 Fast Trac
 Features, Benefits and Promotion of Auguste's Cottage
 Features, Benefits and Promotion of Hospice
 Features, Benefits and Promotion of Long Term Care
 Features, Benefits and Promotion of Moving Forward Rehabilitation
 Features, Benefits and Promotion of New Energy Wellness
 Features, Benefits and Promotion of Respite
 Payer Sources-Managed Care Insurance
 Payer Types Private Pay, Medicare, Medicaid, Hospice and VA
 Preadmission Screening (Area on Aging)
 Preparing for an Admission
 Reports Other Non Fast Trac
 VistaKeane

Orientation BOTH HC AND ALGH 
 Advertising
 Budgets
 Continuum
 Events
 Intro to Department Heads
 Marketing Support and ASC Branding Guidelines
 Media Relations
 Sales Training, an Intro to PSS and Precall Planning
 Success Stories/Testimonials Utilization
 Trade Shows

Orientation Assisted Living/Garden Home 
 Back Up Systems Assisted Living/Garden Home-COMING SOON!
 Customer Care ALGH
 Daily Routines
 Features, Benefits and Promotion of American Senior Homecare
 Features, Benefits and Promotion of Assisted Living
 Features, Benefits and Promotion of Auguste's Cottage Assisted Living
 Features, Benefits and Promotion of Garden Homes
 Features, Benefits and Promotion of Nursing Care in a Licenced Assisted Living
 Inquiry Handling
 Medicaid Waiver-COMING SOON!
 Move In Packets - Non Licenced Assisted Living/Garden Homes
 Move In Packets -Licencend Assisted Living
 Preparing for a Move In-COMING SOON!
 Reports Other Non REPS
 REPS Basics
 REPS Database Management
 REPS Effective Follow Up and Phone Calls
 REPS Reports
 VA Aid and Attendance-Coming Soon
ASC Designed Other Courses 
 Team Marketing Survey
 CEU Program Set Up-Coming Soon!
 CMS 5 Star Rating
 Department Head Introductions
 Effective Sales and Marketing Meetings
 Focus Groups
 Indiana State Department of Health
 Marketing Blitz
 Marketing to Apartments and Senior Appartments
 Marketing to Churches
 Marketing to Elder Law Attorneys and Trust Officers
 Marketing to Home Health and Hospice
 Marketing to Hospitals-Coming Soon!
 Marketing to Physicians-Coming Soon!
 Marketing to Real Estate Agents
 Marketing to Senior Centers
 Marketing to Service and Senior Organizations
LTC Designed Courses 

Fast Census Training! 
 Preparing to Market/ToursSummary
 Establishing Your RoleSummary
 Target MarketingSummary
 Pre-Call GoalsSummary
 The AppointmentSummary
 Solving Problems/Buy-InSummary
 SNF Closing TechniquesSummary
 ALF/ILF Closing TechniquesSummary
 Marketing MomentumSummary

Marketing/Admissions Modules 
 10 Tips for Networking in LTCSummary
 12 Marketing Budget WastesSummary
 5 New Ideas to NetworkingSummary
 Assisted Living Sales TechniquesSummary
 Becoming the Source of Senior Living InformationSummary
 Blogs-A New Marketing IngredientSummary
 Brainstorming IdeasSummary
 Building Senior Care AlliancesSummary
 Census or Revenue-What Are You Chasing?Summary
 Conducting a Successful Open HouseSummary
 Conducting PresentationsSummary
 Cross Selling Your ServicesSummary
 Effective Marketing BlitzesSummary
 Expert Tour TrainingSummary
 Holding Successful Networking EventsSummary
 How to Avoid Ineffective CollateralsSummary
 How to Capture Referrals Using Social MediaSummary
 How to Capture the High Paying Rehab AdmissionsSummary
 How to Conduct a Successful Lunch and LearnSummary
 How to Create a Winning NewsletterSummary
 How to Test Your Competitive Marketing StrategySummary
 Increasing Your Value-Seven Steps to Gaining the EdgeSummary
 Managing Census in a Competitive MarketSummary
 Managing Your Administrators Census and Marketing ExpectationsSummary
 Marketing Events/What Works-What Doesn'tSummary
 Marketing Is Everything!Summary
 Marketing to Baby BoomersSummary
 Motivation and CultureSummary
 Mystery Shopping! It Works!Summary
 Optimal Cold Calling TechniquesSummary
 Outrageous Holiday'sSummary
 Personality ProfilingSummary
 Physician SellingSummary
 Raise Your Tour Conversion RateSummary
 Referrals with In-House EventsSummary
 S.M.A.R.T. MarketingSummary
 The Four Seasons of a Press ReleaseSummary
 The Successful Activity ProgramSummary
 The True Power of a Thank YouSummary
 Time Management-Making the Most of your Marketing TimeSummary
 Understanding Insurance Based MarketingSummary
 Understanding Perceived Value of Your ServicesSummary
 Using Testimonials to Gain CredibilitySummary
 What Does Attitude Have To Do With Success?Summary
 Your Website - What is Your Message?Summary

Administrator/Manager Modules 
 A Practical Approach to the Empty Bed SyndromeSummary
 A Tactical Plan to Reduce Employee TurnoverSummary
 Administrator-Boosting Team ProductivitySummary
 Administrators Guide to Facilitating Staff MeetingsSummary
 Building Senior Care Alliances With Other ManagersSummary
 Coaching in LTCSummary
 Creating the Ultimate Marketing ProgramSummary
 Creative AmenitiesSummary
 Culture Change for Your Facility or CommunitySummary
 Hire for Attitude, Train for SuccessSummary
 Hiring a Dynamic MarketerSummary
 Key Areas of Effective CommunicationSummary
 Management Relationship SkillsSummary
 Managing TeamsSummary
 Patient Centered CareSummary
 Preparing your Staff for Culture ChangeSummary
 Sharpening Leadership SkillsSummary
 Strategic Staff RetentionSummary
 Supporting Your Marketing TeamSummary
 The Administrators Role in Marketing-Supportive LeadershipSummary
 Using Your Entire Staff for MarketingSummary
 Your Marketing AccountabilitySummary
For Consultants 
 Access to MI Packets and InsertsThis course requires an enrolment key
 Access to HC admit packetsThis course requires an enrolment key
 Marketing KitThis course requires an enrolment key




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